All You Need To Know
Everything you need to know from policies to contacting us, take a read below to find out more!
Shipping
Policy
We now ship worldwide.
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Our shipping method is via Royal Mail, all national UK orders are shipped via Royal Mail Standard Delivery. All international orders may take up to 1 to 3 weeks to arrive depending on location (this may vary due to the current COVID19 pandemic)
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You will receive an email to confirm your order has been placed and then you will receive another email once your order has been shipped (this email may contain a tracking number depending on which method of shipping you chose at the checkout). Once you have received both emails you will not receive any more emails after that in regards to your order.
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For other policies, please click here.
Refund
Policy
If you're looking for a return or an exchange on your order then please get in contact with us as soon as possible in regards to your order.
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Please get in touch with us by clicking on the link here to open a chat with us on the Messenger platform, where we will be able to get back to you promptly or feel free to use the contact form below to get in contact with us.
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We aim to reply to messages via messenger within 24 hours
We aim to reply to messages via the contact form/email within 1-3 days
When contacting us please make sure to have your order number at hand so that we can take a look back at your order if necessary.
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For other policies, please click here.
Contact Us
Need some further support? Then no worries, we've got you covered!
Jump down to the form below to get in contact with us if you have any questions or queries and we'll get back to you as soon as possible (usually within 1-3 days).
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Make sure to fill out all of the required boxes below to start a chat with us via email.
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Alternatively, you can give us a message on the Messenger platform if you are wanting a quicker response time. All messages via Messenger are aimed to have a reply within 24 hours.